Terms of Service

Welcome to Fortune Zanzibar! By booking a tour, using our website, or engaging with our services, you ("you," "your," "client") agree to the following Terms of Service. Please read them carefully.

---

1. Services Provided

Fortune Zanzibar offers tour and travel services, including excursions, accommodations, transport arrangements, and related travel experiences in Zanzibar and Mainland Tanzania.

---

2. Booking & Payments

• All bookings must be confirmed with a deposit or full payment as specified during the reservation process.

• Prices are quoted in [insert currency] and are subject to change without prior notice until a booking is confirmed.

• Final payment must be received before the start of the tour. Failure to pay on time may result in cancellation.

---

3. Cancellations & Refunds

• Client Cancellations: Requests must be submitted in writing. Refund eligibility depends on the cancellation date relative to the tour start date. Administrative fees may apply.

• Company Cancellations: Fortune Zanzibar reserves the right to cancel tours due to unforeseen circumstances (e.g., weather, safety, insufficient participants). In such cases, clients will be offered an alternative date or a full refund.

• No refunds will be given for no-shows or unused portions of the tour.

---

4. Client Responsibilities

By booking with us, you agree to:

• Provide accurate personal and travel information.

• Hold a valid passport, visas, permits, and insurance (where applicable).

• Follow the instructions of guides and respect local laws, customs, and safety regulations.

• Ensure you are medically fit for the activities you participate in.

---

5. Travel Insurance

We strongly recommend all clients obtain comprehensive travel insurance covering medical emergencies, trip cancellations, lost baggage, and personal liability. Fortune Zanzibar is not liable for costs arising from uninsured incidents.

---

6. Liability Disclaimer

• Fortune Zanzibar acts as an intermediary between clients and service providers (hotels, transport, activity operators). We are not responsible for acts, omissions, or negligence of these providers.

• Participation in tours is at the client’s own risk. Fortune Zanzibar is not liable for injury, loss, damage, delay, accident, or expenses resulting from natural disasters, strikes, health risks, government actions, or other events beyond our control.

---

7. Changes to Itinerary

We reserve the right to alter itineraries, accommodations, transport, or services if necessary due to weather, safety, or operational reasons. Efforts will be made to provide an equivalent or better alternative.

---

8. Intellectual Property

All content on our website, including logos, text, images, and itineraries, is the property of Fortune Zanzibar and may not be reproduced without permission.

---

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Zanzibar, United Republic of Tanzania.

---

10. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us:

Fortune Zanzibar
Email: info@fortunezanzibartours.com
Phone: +255 761 400 800
Address: Zanzibar, Tanzania