Privacy Policy

Fortune Zanzibar ("we," "our," "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, and tours in Zanzibar and Mainland Tanzania.

1. Information We Collect

When you book or inquire about our tours, we may collect:

• Personal Information: Name, email address, phone number, nationality, passport details (if required for permits), and payment information.

• Travel Information: Dates of travel, accommodation preferences, dietary restrictions, and emergency contact details.

• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

• Process bookings and reservations.

• Communicate confirmations, updates, and customer support.

• Customize tour experiences to meet your preferences.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal data. We may share your information only with:

• Service Providers: Hotels, transport companies, guides, and activity operators necessary to deliver your tour.

• Payment Processors: To securely process your transactions.

• Authorities: If required by law, immigration, or safety regulations.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent to data processing.

• Request a copy of the data we hold about you.

• Lodge a complaint with a data protection authority.

7. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze site traffic, and remember your preferences. You can manage or disable cookies in your browser settings.

8. International Data Transfers

Since Fortune Zanzibar operates tours in Zanzibar and Mainland Tanzania, your information may be transferred across borders as required to provide services.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Fortune Zanzibar
Email: info@fortunezanzibartours.com
Phone: +255 761 400 800
Address: Zanzibar, Tanzania